Helping towns, councils, businesses and place partnerships build places that thrive..

Working with councils, BIDs, anchor institutions and local businesses to identify shared priorities and turn ambition into coordinated action.

Meet the Team

  • Warwick Business School logo with blue background and white text
  • Logo of The Signature Awards with elegant gold text on a white background.
  • Plymouth Marjon University logo with text and geometric design.
  • University of Plymouth logo featuring a shield with stars, waves, and a dog, with the text 'University of Plymouth Plymouth Business School' beneath it.
  • Well Pharmacy logo with a plus symbol and the words 'well' and 'Pharmacy'.
  • NHS logo in blue and white.
  • BBC logo with black squares and white letters B, B, C
  • Logo of Plymouth City Centre Company with a red circle and black and red text.
  • Green background with white logo of a lion's head and a crown, and text reading 'Plymouth City Council'.
  • Beacon Electrical logo with a stylized abstract icon and the company name in blue and black text.
  • Devon Chamber logo with blue and black text and circle graphic
  • Logo for Plymouth Waterfront Partnership with a blue circle and text.

Author of Chasing Permanence

Most places don’t struggle because of a lack of ideas. They struggle because the people who need to work together rarely sit together — and when they do, they’re not working from the same diagnosis.

I help places create shared clarity, align priorities and build a repeatable way of working that can be sustained locally. The work is grounded in the Chasing Permanence framework (Routledge) and shaped by more than 25 years of frontline experience on the high street.

Chasing Permanence

How Businesses on our High Streets Can Adapt and Thrive

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What you get when coordination works

01
Decisions get
made faster

02
Duplication
reduces

03
Delivery
becomes owned

This is the foundation of long-term, place-based change.

The three outputs of working with me

A shared diagnosis

A clear view of what’s really holding your high street back — grounded in the 5 Determinants of Permanence.

Aligned priorities

Three priorities that councils, BIDs, businesses and anchor institutions can all commit to.

Clear actions with ownership

A practical pathway for coordinated delivery — with named owners and a 30/60/90-day cadence.

This is not another report.
It is a decision-making tool that creates clarity and momentum.

Proof of concept: Plymouth

The Inclusive High Street Forum brought councils, BIDs, businesses, anchor institutions and community groups into the same room — on equal terms.

The result:
• A shared diagnosis
• Aligned priorities
• Renewed commitment to coordinated action

The framework behind the work

Chasing Permanence â€” the 5 Determinants

01
Tangibility

02
Affordability

03
Human Capital

04
Risk & Resilience

05
Strategy

These determinants are used live — in conversations, decisions and delivery — to cut through complexity and focus on what matters.

If your place is under pressure, the most effective first step is the Alignment Audit.

Insights